If you do not already have an SSL certificate on your website, please reach out to your account co-ordinator.
SSL certificates will need renewing every year, when creating/renewing an SSL certificate we will need you to make sure that you have access to one of the below email addresses:
- Admin@ your domain
- Administrator@ your domain
- Postmaster@ your domain
- Hostmaster@ your domain
- Webmaster@ your domain
As an approval email will be sent, which requires a link to be clicked for the certificate to be issued.
If we do not provide your email services and you do not have one of these email addresses, please set one up with your email provider as an email address or email forwarder.
The SSL confirmation email can only be sent to these email addresses, this is a security measure to ensure that the person configuring the SSL is the website administrator.
When this email is received, please follow the instructions on the email to approve the SSL. You will need to click the link within the email and then press the ‘approve’ button.
Once this has been approved, you will not need to action anything else, our provider will automatically continue with the SSL renewal.
If the SSL is not approved and its for a Renewal, the SSL will expire and your website will show privacy errors when trying to access it.